Quality Assurance
Item specifics
- Period
- 2021/4/6 - 2022/5/6
- Certification bodies
- SGS
Certificate description
Quality Assurance
HD as a jewelry strength supplier and manufacturer, in terms of our historical experience of more than 15 years in the business, our quality is not only guaranteed by word-of-mouth from customers all over the world, but also by written procedures of testing reports.
We can assure you that
1. our company has a supplier evaluation process, and we will provide you with relevant written documents at the time of your purchase, so that you can be assured that our cooperation process is smooth and unhindered.
2. that we have established and implemented standard procedures for the review and approval of procurement contracts, that there are no rules and that a completed set of standard procedures ensures that cooperation is standardized.
3. that we maintain supplier evaluation reports.
4. the company's procurement documentation is sufficient to ensure product safety control and customer requirements.
5. We will randomly check the products after final packaging to ensure that the goods sent out are problem-free.
Aftersales Service
Quality after-sales service often determines whether customers will become our stable partners, and we have a standard service system in this segment.
1. we have a standard feedback form, when the customer feedback, clear records and timely problem solving.
2. there are clear procedures for handling customer complaints.
3. have a closed-loop corrective action system.
4. finished/packaged products can be traced to the corresponding raw materials.
5. Have complete after-sales service capability
